Botax: Will Congress Harm the Self-Esteem of America?

Today, I want to speak out against Botax.  Congress has added a provision to the Healthcare Reform bill that will tax cosmetic medical procedures. I have been in this industry for a long time, over 25 years, and during that time I have owned or operated over 70 spas, medical spas and cosmetic practices nationwide.  [...]

Perseverance – A Business Best Practice

Acara is the Featured Speaker at Sciton Laser West Coast Summit and East Coast Events

Francis X. Acunzo and Acara’s team of Aesthetic Medical Practice and Medspa business experts will be the featured guest speakers at Sciton’s West Coast Cosmetic Laser Summit in Las Vegas on November 21 & 22. The Acara team will also be presenting at two additional Sciton educational events being held on the East Coast: a [...]

20,000 Visits to SpaBusinessMD.com Business Blog

20,000 visits have occurred since the inception of the business blog, SpaBusinessMD.com which was launched just over one year ago. This cosmetic medical business resource for physicians, owners, and operators provides knowledge and expertise on a variety of development, management and marketing topics. “I started this blog hoping that Acara’s clients and business associates would [...]

Team Meetings: Goals, Training, Culture, Communication, Teamwork!

The importance of the Team Meeting cannot be overemphasized in running a successful business.  It is essential to insure that your patients are receiving the highest quality of care and your creating a sustainable business through maximizing your greatest asset, your team. At a minimum you should have monthly team meetings.  A typical agenda should [...]

Telephone Basics: The Starting Point to Building Your Business

When your reception team has great telephone skills they are your strongest sales force, brand champions and your business’ greatest public ambassadors.  Recognizing this fact, many years ago, I decided to analyze what are the elements that create great telephone skills. That was when I developed PIVT: The 4 Basics to Successful Telephone Skills.  PIVT [...]

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